[ Unfortunately that attitude just makes him want to dig his heels in further. It's more a childish reflex than a professional one, which he catches himself on, not having any real authority to tell someone what to do here. Hell, he's not even sure how discharges would work in this scenario. Maybe he should go and find someone who does know before he gets himself in hot water for letting someone wander off?

In order to do that, though, he has to get this guy to stay put. He raises his hands, a conciliatory gesture, with his voice still calm yet firm. ]

Sir, I'm asking you to sit back down. We can have this sorted out quickly enough if you're willing to work with me.